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 Southwest Airlines Field Techs 
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Registrado: Lun May 14, 2018 12:14 pm
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Nota Southwest Airlines Field Techs

Southwest’s elite Field Tech workgroup keeps planes in the sky by fixing what no other mechanics can. How do they do it? The group uses six of the nine practices to work collaboratively—and often interdependently—to develop solutions to new and challenging problems.
OUTHWEST Airlines (SWA), based in Dallas, operates more than 4,100 flights daily to more than 100 destinations. The nation’s largest carrier in terms of originating domestic passengers boarded, SWA prides itself on quick turns at the gate from the time of arrival to time of departure. The Field Techs, an elite group of technicians, take on the toughest mechanical challenges, fixing aircraft and getting them back in the air to keep more flights, and customers, on schedule.1
Essential to Southwest’s overall success is its nerve center, the Network Operations Control (NOC). It’s home to two workgroups whose methods and behind-the-scenes innovations seem to have greatly improved the experience of those who fly Southwest—and given a sustained boost to the airline’s performance. As a complement to the Baker workgroup, which aims to improve decision-making around unanticipated operational and weather-related events, the Field Tech workgroup is a specialized unit of aircraft mechanics. Members try to fix what no one else can—and manage to keep nearly the entire Southwest fleet ready for takeoff at all times.

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Mié May 23, 2018 8:44 am
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